According to the current legal situation, an opening of our houses is possible depending on the local seven-day incidence.
Fantaisie Palace is open at present.
An online reservation via our reservation website is required for the visit (maximum 2 days in advance; booking deadline for the next day is always at 5 pm).
After a successful reservation, you will receive a confirmation which must be presented at the time of your visit. Unfortunately, admission without this confirmation is not possible.
Please take into account waiting times and restrictions such as altered routes or room closures.
The official hygiene and conduct rules of course apply for visits to all the sights and notices will be posted in each place as a reminder.
Photography and video recording for personal use only is permitted in Fantaisie Palace and Park (in the palace only without flash or tripod). We regret that wedding shootings inside are not possible. Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones / multicopters.
Bulky items may not be taken into the Garden Museum. Lockers are available for large bags, rucksacks, photo equipment etc.
No food and drink may be taken into the museum area. There is a café that can be reached from the palace foyer without barriers.
For conservational reasons you may not take your child’s pram or buggy into the exhibition rooms. Free buggies are available for the duration of your visit.
No dogs or other animals may be taken into the Garden Museum. Unfortunately, we cannot offer supervision for animals brought along. Please keep dogs on an lead in the park.