Information for people with a handicap

Click here to go directly to the information for people with visual or hearing impairments.

Information for people with mobility impairment

Disabled parking

• Two public disabled parking spaces in front of the Hotel Fantaisie in the north-west part of the palace park around 50 m from the park gate and around 250 m from the palace

• Two disabled parking spaces in the visitor car park in the north-east part of the palace park (around 850 m from the palace)

Disabled toilet

On the ground floor of the palace (will be unlocked by staff if required)

Palace (Garden Museum)

Entrance

• Step-free access via a ramp (gradient 11 %)

• The entrance door must be opened manually and opens inwards.

• Palace café: accessible without steps from the main entrance during museum opening hours; no barrier-free access from the outside area

Museum rooms

• All main areas step-free (door sills of 5-7 cm in some places; the museum staff will be happy to help if necessary)

• Upper floor accessible via a lift (door width: 90 cm, cabin width: 100 cm, cabin length: 130 cm)

• Doorways 90 cm wide, except White Hall (73 cm; second door leaf can be opened if necessary)

• Level, non-slip flooring

• Seats at various places in the museum

• Mobile museum stools can be borrowed free of charge from the ticket office.

Palace park (paths)

• Path surface mostly asphalt or paved gravel

• Paths in the upper part of the park near the palace mostly flat or only slightly inclined

• Many very steep paths and stairs in the lower part of the park due to the hillside location

Information for the visually impaired

• No guidance system for the visually impaired available

• No audio guide available

• No regular guided tours

Information for the hearing impaired

• No induction loop for hearing aids available

• Written information available